Custom Software & AI Development in Jacksonville, Florida

Arcesso's headquarters in Jacksonville

Arcesso is a US-based software and AI development company headquartered in Jacksonville, Florida, with an office in Arlington, Texas. It builds custom software, web and mobile apps, SaaS products, AI agents and AI automation for startups and mid-market companies worldwide.

The headquarters is at 1320 Ellis Rd S, Jacksonville, FL 32205. Arcesso LLC is the legal entity behind every contract, so Florida clients sign with a US company under US law. Call +1 (754) 423-0349 or email info@arcesso.ai, and a senior engineer replies within one business day.

Florida clients work in the same time zone as the team, US Eastern, which makes live demos, quick questions and in-person workshops easy to schedule.

AI receptionists and booking for Florida service businesses

Arcesso already builds AI voice receptionists, AI appointment booking and WhatsApp AI agents for service businesses. Florida has a large base of these businesses, from home services and clinics to hospitality and property management, where a missed call often means a lost job.

An Arcesso AI receptionist answers calls, books appointments into your calendar, answers common questions and hands complex calls to a person. It runs on voice platforms such as Vapi, Retell, LiveKit, ElevenLabs and Twilio, connected to the booking and CRM tools you already use.

Every voice agent ships with an eval that tests real call scenarios before launch, and a clear handoff rule for when a human should take over. Call recordings and transcripts stay in accounts you control.

HIPAA-aware software for Florida healthcare teams

Florida healthcare teams usually ask Arcesso for patient-facing tools that save staff time without putting data at risk. Typical projects include online intake forms, appointment scheduling and reminders, AI phone receptionists for clinics, and internal dashboards that pull from practice management systems.

Arcesso builds this software HIPAA-aware: data is encrypted in transit and at rest, access is limited to named users, and actions are logged. Personal health data is masked before any AI model call where the task allows, and only providers with no-training settings are used.

Arcesso does not hold a HIPAA certification or attestation. We review business associate agreements case by case and will tell you during scoping whether we can sign yours as written.

Logistics and port software for Northeast Florida

Jacksonville is a major logistics center, with a deepwater port, rail lines and interstate links that move freight across the Southeast. Logistics teams here often run on email, spreadsheets and portals that do not talk to each other.

Arcesso builds the connective software these teams need: shipment and container tracking portals, dispatch tools, carrier and customs data integrations, and AI agents that read booking emails and documents, then update your systems with a person approving anything unusual.

This work differs from the logistics projects we take on in Dallas–Fort Worth, which center on inland distribution and warehousing. In Jacksonville, the starting point is usually port and ocean freight data, vessel schedules and the handoff to trucking.

MVPs and SaaS products for Florida startups

Florida founders come to Arcesso for a working product, not a pitch deck. Arcesso builds MVPs, SaaS products and AI agents on a fixed-price scope, with a demo every week and code in the founder's own repository from the first commit.

A typical startup engagement runs two to eight weeks of build sprints after a one-to-two-week scope. The stack is chosen so a future in-house team can hire for it: Next.js, React, Node, Python and Postgres, hosted on Vercel, Supabase or AWS, with React Native or Flutter for mobile and Stripe for payments.

Arcesso is not the right choice if you need a technical cofounder working for equity. We work on a fixed price or a monthly retainer, and we will say so on the first call.

Working with us in person or remotely

Jacksonville-area clients can meet the Arcesso team in person for kickoff workshops, process walk-throughs and launch handovers. Clients elsewhere in Florida can arrange visits during scoping, so travel is part of the plan and the fixed price rather than a surprise. Most delivery runs remotely on a steady rhythm that keeps you informed without extra meetings.

• Free 30-minute discovery call with an engineer.
• Mutual NDA within 24 hours of asking.
• Fixed-price scope, credited in full to the build.
• A written update every working day and a live demo every week.
• One shared Slack channel, your repository, your cloud.
• 30-day warranty after launch, then an optional retainer.