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Logistics
Sample 3PL (illustrative): Invoice processing time cut 62% with an extraction agent
A 120-person logistics company replaced manual invoice keying with an extraction agent that reads PDFs and emails, matches them to purchase orders and routes exceptions to a human.
−62%
median processing time
14 days
contract to production
0
duplicate payments in 90 days
Challenge
Three staff spent most of each day re-keying supplier invoices into the TMS, with a 4% error rate that led to duplicate payments.
Invoices arrived as PDFs, scans and email bodies in six formats, so a rules-only approach had failed twice before.
Solution
- An agent built on an LLM with structured-output extraction, validated against purchase-order data before anything is written to the TMS.
- Every low-confidence field goes to a human review queue; the agent learns nothing from client data and runs on no-training vendor settings.
- Evals on 400 historical invoices before go-live, with a target of 98% field accuracy.
Results
- −62% median processing time
- 14 days contract to production
- 0 duplicate payments in 90 days
Facing a similar bottleneck? Book a 30-minute session with Tanner DeJean.
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