Meet customers where they already message: WhatsApp.
A WhatsApp Business AI agent that replies in seconds 24/7 — qualifying leads, booking appointments, taking orders, and answering support questions — then syncs every conversation to your CRM. The same agent can run on your phone line and website chat too.
Instant replies
Booking + orders
Every chat synced
WhatsApp is where customers message — and where replies go missing.
Customers expect a fast WhatsApp reply, but a human can't watch the inbox at 11pm or during a rush. Slow or missed replies lose the sale. An autonomous WhatsApp agent answers instantly and actually completes the task.
Missed messages = missed revenue
An unanswered WhatsApp is a lost lead or order. The agent replies in seconds, every time.
After-hours questions go cold
Buyers message on their schedule. The agent qualifies, books, and answers around the clock.
Manual replies don't scale
Copy-pasting answers all day doesn't work at volume. The agent handles the repetitive threads.
Chats never reach the CRM
WhatsApp threads stay trapped in a phone. The agent logs every conversation and contact to your CRM.
What the WhatsApp agent does in a thread.
Reply instantly
Answers new messages in seconds, 24/7, in your brand voice and language.
Qualify or answer
Asks qualifying questions for leads, or resolves the support/FAQ question directly.
Book / order
Books appointments into your calendar or captures orders right inside the chat.
Sync & hand off
Logs the conversation and contact to your CRM, and escalates to a human when needed.
Built on the official WhatsApp Business Platform.
Compliant messaging via the WhatsApp Business API, wired into your tools.
On WhatsApp in two to four weeks.
- Week 1
Use-case & number setup
We define the flows (lead, booking, support, orders) and set up your WhatsApp Business number and templates.
- Week 2
Build & connect
We build the agent on the WhatsApp Business API and wire your calendar/CRM.
- Week 3
Test & approve
We test lead, booking, and support threads and get message templates approved.
- Week 4
Go live
We launch on your number, monitor conversations, and tune.
What this looks like in production.
Instead of WhatsApp messages sitting unread until someone checks the phone, every thread gets an instant, useful reply — qualifying the lead, booking the appointment, or answering the question — and lands in the CRM. Arcesso runs its own WhatsApp line the same way.
- Timeframe
- from go-live
- Workflow
- WhatsApp qualify + book + support agent
- Stack
- WhatsApp Business API · HubSpot · Vapi
Questions buyers ask first.
Straight answers — the ones that come up in nearly every audit call.
Yes. We build on the official WhatsApp Business Platform (Cloud API) with approved message templates and opt-in handling — not an unofficial automation that risks your number being banned.
Turn WhatsApp into a 24/7 booking and support channel.
Book a free 30-minute audit. We'll map your WhatsApp flow and show what an AI agent would capture.