The case you lost went to the firm that picked up first.
An AI intake agent that answers every call day and night, runs a conflict pre-check, qualifies the matter by practice area, and books the consultation — so signed-fee clients stop slipping to voicemail while your paralegals are on another line.
Calls & web leads answered
Speed-to-lead response
From audit to live
For a law firm, a missed call is a missed retainer.
Legal intake is unforgiving: the prospective client who can't reach you calls the next firm on the list within minutes. New-matter calls spike exactly when your team can't take them — evenings after an arrest, weekends after an accident, the moment a spouse decides to file. Voicemail loses the matter before a paralegal ever hears it.
After-hours is when legal problems happen
Arrests, accidents, and family crises don't wait for office hours. The agent answers at 11pm and books the consultation instead of letting the caller dial the next firm.
Speed-to-lead decides who signs
Studies of legal intake show response time is the strongest predictor of whether a prospect retains. The agent responds in seconds, every time, on phone and web form.
Paralegals burn hours screening tire-kickers
Most intake calls aren't qualified matters. The agent screens by practice area and basic facts first, so your team only spends time on prospects worth a consultation.
Conflicts and bad-fit matters slip through
The agent runs a conflict pre-check against names you provide and flags out-of-scope matters before they reach an attorney's calendar.
What the intake agent does for a firm.
Tuned per practice area — criminal defense, family, personal injury, estate, immigration — and bounded so it never gives legal advice or quotes a fee it shouldn't.
Answer every channel 24/7
Picks up phone calls, web-form leads, and chat in your firm's voice — new matters, existing clients, and urgent calls alike.
Conflict & fit pre-check
Runs a conflict check against the parties you flag and confirms the matter is in a practice area you take before booking.
Qualify by case type
Gathers the facts that matter for the matter — incident date, jurisdiction, injuries, charges, deadlines — without offering legal advice.
Book the consultation
Writes the consult straight into Clio, your scheduler, or CRM, and routes urgent matters to an on-call attorney per your rules.
Works with your case-management stack.
The agent books and logs intake inside the tools your firm already runs — no double entry, no callback lag.
From audit to answered intake in 2–4 weeks.
- Week 1
Intake & matter audit
We map your practice areas, intake questions, conflict-check process, and escalation rules for urgent matters.
- Week 2
Build + guardrails
We build the agent per practice area, set strict no-legal-advice boundaries, and connect Clio or your CRM.
- Week 3
Test on real scenarios
We run criminal, family, and PI intake calls plus conflict cases; you approve transcripts and the booking flow.
- Week 4
Go live & operate
We forward your line and web leads, monitor live intake, and tune qualification weekly.
What this looks like in production.
A firm that captures even half of the after-hours and overflow calls it currently sends to voicemail typically sees 30–50% more qualified consultations on the calendar inside the first month — without adding a single intake hire. The agent screens out non-matters first, so attorneys spend consultation time only on prospects worth signing.
- Timeframe
- modeled for the first 30 days
- Workflow
- after-hours + overflow AI intake with conflict pre-check and case-type qualification
- Stack
- Vapi · Clio · Twilio
Questions buyers ask first.
Straight answers — the ones that come up in nearly every audit call.
No. It is explicitly bounded to intake: it gathers facts, runs a conflict pre-check, qualifies by practice area, and books a consultation. It never offers legal opinions, predicts outcomes, or quotes a fee outside the ranges you approve — every firm we work with reviews and signs off on those boundaries before go-live.
Stop sending signed-fee clients to voicemail.
Book a free 30-minute audit. We'll map your intake flow, estimate the matters you're losing after hours, and show what an AI intake agent would capture.