The chair is empty because the call went to voicemail.
A HIPAA-compliant AI receptionist that answers every call — lunch, after-hours, and when both lines are ringing — books straight into your practice-management system, pre-qualifies insurance, and runs recall so your schedule fills itself.
Modeled annual recovery
Calls answered
Compliant + BAA
A 4-chair practice quietly loses tens of thousands a year to the phone.
Front desks are slammed at exactly the moments patients call: lunch, the morning rush, and after hours. Each missed call is a patient who books with the practice that picked up. New-patient calls are the most valuable — and the easiest to lose.
Lunch & after-hours gaps
A huge share of calls land when no one can answer. The AI agent books the 6pm caller instead of losing them to a competitor.
New-patient calls are gold
A single new patient can be worth thousands in lifetime value. Missing those calls is the most expensive leak in the practice.
Insurance questions stall booking
The agent pre-qualifies insurance up front so the appointment gets booked instead of deferred.
Empty slots from no recall
Unfilled gaps and lapsed recalls cost chair time. Automated recall sequences quietly refill the schedule.
What the agent does for a dental practice.
Answer 24/7
Picks up every call in your practice's voice — new patients, existing patients, emergencies.
Pre-qualify insurance
Captures carrier and plan details up front so your team isn't chasing them later.
Book into your PMS
Writes the appointment directly into NexHealth, Dentrix, Open Dental, or your scheduler.
Recall & follow-up
Runs recall and reactivation sequences to fill gaps and bring lapsed patients back.
Works with your practice-management stack.
Bookings happen inside the call because the agent writes to your real PMS.
From audit to answered calls in 2–4 weeks.
- Week 1
Call & schedule audit
We map your call types, scheduling rules, insurance flow, and emergency handling.
- Week 2
Build + HIPAA setup
We build the agent, sign a BAA, connect your PMS, and configure recall.
- Week 3
Test on real scenarios
We run new-patient, reschedule, and emergency calls; you approve transcripts.
- Week 4
Go live & operate
We forward your number, monitor live calls, and tune weekly.
What this looks like in production.
A typical 4-chair practice misses 25–40 calls a week between lunch coverage, after-hours, and full lines. Even a modest capture rate on appointments worth hundreds to thousands each adds up to well over $40,000 a year — the math behind our dental case study.
- Timeframe
- modeled for a 4-chair practice
- Workflow
- after-hours + overflow AI receptionist with recall
- Stack
- Vapi · NexHealth · Twilio
Questions buyers ask first.
Straight answers — the ones that come up in nearly every audit call.
Yes. We deploy on HIPAA-compliant infrastructure with a Business Associate Agreement (BAA) in place, with encryption in transit and at rest. Patient information is handled to healthcare standards.
Fill the chair the phone has been emptying.
Book a free 30-minute audit. We'll estimate how many patient calls you're missing and what an AI receptionist would recover.